Managed IT Services

Have you ever wished you had an IT department?

Every organization today has information technology needs. Regardless of business size, legal and compliance regulations are cumbersome and sometimes overwhelming. With Managed IT Services, our expert technicians serve as your full-time IT department to ensure compliance, while provide our maximum uptime guarantee.

Learn more about our maximum uptime guarantee and we will provide your business a security/ firewall appliance for free! An $800 value.

Benifits of Managed IT Services

  • Decreased IT Cost
  • Increased Efficiency
  • Increased Reliability
  • Increased Compliance

Threat Management

Complete network security, management, and 24x7 monioring.

Compliance

Regulatory and legal (HIPAA, GLB, SOX) compliance management.

System Monitoring

Device monitoring, management, and maintenance, 24x7.

24 x 7 Service

Remote service and support 24x7, ensuring business uptime.

What is Managed IT Services?

Managed IT Services provides your organization a full time IT department with a simple monthly fee. In return, Magoo partners with our organization to deliver IT services from legal and regulatory compliance to user training.

We deliver 24×7 monitoring, management, and proactive maintenance of your network equipment and infrastructure. Additionally, our managed service customers experience greater insight on hardware equipment and technology forecasting with your dedicated CIO (Chief Information Officer).

Regardless of your organization size, Magoo can assist you with regulatory compliance, service, support, and planning to ensure your technology is working 100% for you.

IT Services Your Business Deserves

Managed IT Services provides the highest level of protection, insight, and management of your technology assets company wide. Our team of professionals provide expert guidance and management of your infrastructure, ensuring maximum uptime and efficiency. Our Full managed services include:

  • Infrastructure Standardization
  • Remote Help Desk
  • Procurement & Asset Management
  • Proactive Maintenance
  • Security Solution
  • Network Documentation
  • Policy Management
  • 24×7 Monitoring
  • Backup & Disaster Recovery
  • Onsite Support
  • Cloud Services
  • Vendor Management
  • Mobile Device Management
  • Legal/ Regulatory Compliance

Increased Employee Productivity

Managed IT Services customers experience increased employee productivity. Traditionally, employees would attempt to find and fix issues prior to calling for assistance. This generally leads to lost revenue and decreased productivity as the employee is no longer performing their task.

With managed services each employee is provided a support icon to request additional support if required. They easily file their ticket, and receive quick support to remediate their issue. In most cases, the issue is resolved in the background without employee interruption.

Easy access to support and our maximum uptime guarantee virtually eliminates reliability issues, and lost wages due to technology related problems. Additional training can also be provided on technology equipment or programs to further eliminate productivity barriers.

Spend time on what matters the most.

Total network peace of mind. Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our fully managed program is the ideal solution for an organization like yours, an organization that demands the utmost in network reliability and quality service.

When you outsource the management of your important IT resources to us, we look upon this as a partnership. Our comprehensive approach means we are your IT department. By optimizing your network’s performance, it will work at the peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network. Security, networking, data protection and user support – we handle it all for a single, predictable price.

Click on the below resources to learn more about our Managed IT Services and how we help organizations like yours.

Our Service Area

Magoo & Associates delivers Managed IT Services in the highlighted areas from our Effingham Illinois location. Most managed services are delivered remotely with on-site services being delivered as needed.

Most hardware equipment is provisioned at our office, and delivered mission ready to your location. Employees simply remove the old equipment and plugin the new equipment. Our staff will then provide necessary training as required.

Large installations and server replacement is conducted on-site by our technical support service team.