Knowledge Base
Ticket Tab
Accessing Current & Closed Tickets
Depending on the users assigned permissions, individuals may login to their account portal and access current or closed tickets. If the ticket is current, additional information and attachments may be added to their ticket. To access current and closed tickets: Login to your account portal at...
31 Jan, 2020
Creating a New Service Ticket
Partners may create new service tickets from their account portal. Creating and updating service tickets from your account portal ensures that information is gathered correctly, and expedites ticket processing. Customer that frequently use the account portal provided they experience faster...
31 Jan, 2020