Recent changes (September 1st 2018) allows for SMTP authentication client protocol for multifunctional devices and hardware appliances. There are two distinct methods for authentication and mail submission.
SMTP Client Submission
Enter the following settings directly into your device or appliance.
If your device or appliance does not support TLS 1.2 or above, please try the following technique.
Direct Send Method
Enter the following settings on the device or appliance directly. Option one (above) is the preferred method.
*replace "." with "-" ie company.com is company-com.mail.protection.outlook.com
With this method, SPF records should be entered to your DNS hosting to ensure messages are not delivered as spam. A static IP address should be used.
Article ID: 32
Last updated: 23 Dec, 2020