Recent Articles
Microsoft Nonprofit Programs
Microsoft Nonprofit Registration You will register with Microsoft and provide proof of your organization's eligibility (tax identification number or registered documentation from government entities, like a charity commission) as described on the Eligibility page. You will also be asked to agree...
14 Aug, 2019 Comments: 0
Boomea Taks Module
Overview Boomea Tasks module is the first productivity tool created for the Boomea application. The tasks module allows a user to manage their personal and organizational tasks within the Boomea application. Features include: Personal and Organizational Task Management Task Delegation Task...
12 Aug, 2019
Concurrent Software Installations
Files Cloud users may wish to have multiple devices under one user account. Currently, device licenses (or installations) support only 5 concurrent device subscriptions per user account. In summary: John has a Files Cloud account john@myemail.com. He may install Files Cloud onto 5 devices...
29 Jul, 2019
Can't Login
There are 4 common reasons that users can’t log into Boomea. The link in the welcome email has expired. To resolve this, contact Technical Support Services to have a new welcome email to you. (217) 318-3084 Ext 2 A user no longer remembers their password. To resolve this, go to...
26 Jul, 2019
DNS Configuration
Rmail Whitelist and Safe Sender Information Thank you for your interest in the RPost Registered Email™ technology and RMail® services. Emails sent using RMail services route through the RPost Cloud outside of your company’s email network, for processing, delivery, and receipt generation....
26 Jul, 2019
How to use RPost's Services
26 Jul, 2019
RMail for Outlook Online
26 Jul, 2019
RPost for Outlook
26 Jul, 2019
Email Empowered
Empower your email with RMail from Magoo & Associates.
26 Jul, 2019
Company Directory
Company Directory The Company directory lists all the users and virtual extensions in your company. These are listed in alphabetical order by first name. Tap the phone icon on the right to quickly call someone within your organization. If you would like to see the presence of a user, click on the...
26 Jul, 2019
Voicemail
Voicemail Checking your voicemail is super easy with the Nimbus Phone application. As indicated on the keyboard page, you can press your voicemail button to call into your voicemail. Using the Home > Voicemail section, you can stream and manage your voicemails without calling into your...
26 Jul, 2019
User Status
The phone icon next to a user will user a color indicator to let you know if that user is available or busy. Don’t forget to select the correct group! Green: This user is available to receive a call. Yellow: This user’s phone is currently ringing, or they are in the process of sending a...
26 Jul, 2019
Adding Groups
Setting up a group is very easy, as you can see below. Simply choose the Add Group icon, give a name to the group, search for and select users, then hit save!
26 Jul, 2019
Making Calls
Whether you’ve dialed a number with the keypad, used a Quickdial entry, or tapped the dial key on your directory, the In Call screens may have some options here that you will want to utilize. Let’s explore the options available while in a call. A: Signal Strength B:Home C: Mute D:...
26 Jul, 2019
Online Technical Support Services account portal.
Service Portal New customers are encouraged to access their account through their own customer portal. You may request access to your portal at any time to review: Create new ticket Review the status of previous tickets View resolutions to earlier issues or solved tickets Review your...
26 Jul, 2019
Logging In
Our Nexxt Generation phone service currently uses the NiimbusPhone application. You may download the NimbusPhone application through the Play Store (Android) or APP Store (Apple). You must log in the the NimbusPhone using the same Username and Password as you would use to log into your User...
26 Jul, 2019
Time Call Routing
Here the user has decided that during Business hours, he would like his calls to ring on the app for 15 seconds and ring their desk phone for 30 seconds. Once the Time Routing toggle is switched on, there will be an “Outside Timeframe” option that will appear. This setting defines where to...
26 Jul, 2019
Dashboard
To access your user dashboard for administrator and user functionality, please visit voip.magoosvc.com. The user dashboard provides customizable features to configure and change you phone system. You may be provided different features based on your level of permissions. Dashboard The user...
26 Jul, 2019
Presence
View Presence Group Phone presence allows you to see, in real time, whether other users in your account are on the phone. This feature must be enabled by your verified VoIP integrator or you will not see the presence icon on the right-hand side of Boomea. To set up your presence groups, select...
26 Jul, 2019
Download Boomea
Increase the functionality of your VOIP phone service with our desktop application. Boomea is available for Windows, Mac, Android, and Apple Iphone Windows Mac Android Apple Iphone
26 Jul, 2019
Presence Groups
With Presence Groups, you are able to view the live status of any user in your organization! This feature enables you to take not only your business telephone number with you, but it allows you to have the same kind of visibility that would be available from the office!
26 Jul, 2019
Call Center Console
The Call Center Console App in Boomea allows you to monitor, in real time, the operations of your call center. This feature must be enabled by your verified VoIP integrator or you will not see the call center console icon on the left-hand side of Boomea. Using the drop down, select the queues...
26 Jul, 2019
Voicemail
Boomea incorporates a voicemail page which allows a user to easily view and listen to any voicemails that they have. This feature must be enabled by your verified VoIP integrator or you will not see the voicemail app icon on the left-hand side of Boomea. Once the voicemail app is selected, you...
26 Jul, 2019
Call History
The Call History App in Boomea allows you to review your call history, including inter-office (extension to extension) calls. This feature must be enabled by your verified VoIP integrator or you will not see the call history icon on the left-hand side of Boomea. The header allows you to...
26 Jul, 2019
Call Recording
The Call History App in Boomea allows you to review and listen to your call recordings. This feature must be enabled by your verified VoIP integrator or you will not see the call recording icon on the left-hand side of Boomea. The header allows you to search your call recordings by date,...
26 Jul, 2019