Many factors can effect VOIP quality. Voice prioritization, ports, internal network load, external bandwidth, latency, and more. Although this may sound complex and troublesome, it is fairly simple when applied by professionals. If you are experiencing latency or other issues with, please use the tool below to check your ISP service. If you require further assistance, please contact your professionals at Magoo & Associates at 217-318-3084 Ext. 3 (Support).