Knowledge Base
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Boomea Web Portal Login
Clients may access their Boomea subscription by accessing their portal online through the web portal login. Alternatively, they may login to their desktop application. For more information on the desktop application, please visit https://magoosvc.tech/kb/boomea-desktop-application-20/ Login to...
13 Oct, 2019
Avast Cloud Care Privacy Policy
Avast Privacy Policy As the world’s most trusted antivirus software company, we aim to defend you against threats in cyberspace. To do so, we may have to collect your personal data to provide you with the best weapons and the most up-to-date security. We do not take your trust for granted. As...
16 Jan, 2020 Comments: 0
Prevent attacks by blocking access to your wp-login.php page.
Hackers typically search for the common login page wp-login.php. Likewise, you may want to force your website visitors to login through your portal, and not the default Wordpress login page, but still allow administrators access to the appropriate page. Modify your themes function.php file. To...
08 Feb, 2019
Request error ((35, 'schannel: failed to receive handshake, SSL/TLS connection failed'))
Request error ((35, 'schannel: failed to receive handshake, SSL/TLS connection failed')) Files Cloud relies on TLS version 1.1 and 1.2. In order to resolve this erre, these protocols need to be enabled on all machines under Windows 7 that connect to the Files Cloud Services. Windows 7 supports...
08 May, 2019
Yealink Auto Provisioning Codes
#!version:1.0.0.1 ##File header "#!version:1.0.0.1" can not be edited or deleted, and must be placed in the first line.## ####################################################################################### ## Network CDP ## ...
13 Oct, 2019
Download Boomea
Increase the functionality of your VOIP phone service with our desktop application. Boomea is available for Windows, Mac, Android, and Apple Iphone Windows Mac Android Apple Iphone
26 Jul, 2019
Website Terms & Conditions
AGREEMENT TO TERMS These Terms of Use constitute a legally binding agreement made between you, Whether personally or on behalf of an entity (“you” and Magoo & Associates, LLC (“Company”, “we”, “us”, or “our”), concerning your access to and use of the www.magoosvc.tech website as well as any...
28 Feb, 2020 Comments: 0
Avast Cloud Care (EULA)
End User License Agreement Please read the terms and conditions of this End User License Agreement (“Agreement”) carefully before you use the Solution (as defined below). This is a legally binding contract. By assenting electronically, or installing the Solution or using the Solution, you...
16 Jan, 2020 Comments: 0
VOIP Feature Listing
With Magoo & Associates we give you the tools and features you need to enhance your business for improved growth and success. Utilize countless options to take your business to the next level with a wide variety of services from Hosted PBX and VoIP to Enhanced SIP Trunking. Call Management ...
05 Sep, 2019
Pay Your Invoice Online
Magoo & Associates provides a customer portal to view your work history, search tickets, and make invoice payments. Additionally, administrators may add users and update user information to ensure fast and efficient service. View Invoices & Make Payments To view your account...
28 Feb, 2019
Unifi Video Login
Access Your NVR Remotely With Desktop Browser You may access your Unifi NVR system from a remote location by navigating to https://video.ui.com/ within a Google Chrome browser. Pleas ensure: Your NVR has been connected to the Unifi Video Portal. If your device was installed by one of our...
17 May, 2019 Comments: 0
Nimbus Home
Nimbus Home The Nimbus application allows you to easily manage your voicemails, lookup your company contacts, and maintain or update your Find Me Follow Me settings. Tap on the home button at the top to access these tools.
03 Feb, 2019
Boomea Video Conferencing and Web Meetings
Boomea provides both free and paid video conferencing and web meeting services through one consolidated user interface. Start/ Join a Meeting Click on the meetings app to display the Start and Join Meeting right-hand side information Click START MEETING to immediately start a meeting or ...
13 Mar, 2019
Send mail using SMTP client submission
Recent changes (September 1st 2018) allows for SMTP authentication client protocol for multifunctional devices and hardware appliances. There are two distinct methods for authentication and mail submission. SMTP Client Submission Enter the following settings directly into your device or...
07 Feb, 2019
International Product Shipment
For Product(s) shipped outside of the United States, in addition to the current Terms and Conditions of Sales and Services, the following Terms and Conditions of International Product Shipment will apply and will modify the Terms and Conditions of Sales and Services: All purchases from Customer...
13 Jan, 2020 Comments: 0
Dashboard
To access your user dashboard for administrator and user functionality, please visit voip.magoosvc.com. The user dashboard provides customizable features to configure and change you phone system. You may be provided different features based on your level of permissions. Dashboard The user...
26 Jul, 2019
Unable to Make Outgoing Calls
When a device is unable to make calls, there is always a problem with the signaling between the SIP Server and the device. So what is normal signaling? Below is an example of normal SIP flow of an outgoing call. The device sends an INVITE to the SIP Server. INVITEs contain quite a bit of...
02 Mar, 2019
DNS Configuration
Rmail Whitelist and Safe Sender Information Thank you for your interest in the RPost Registered Email™ technology and RMail® services. Emails sent using RMail services route through the RPost Cloud outside of your company’s email network, for processing, delivery, and receipt generation. As...
26 Jul, 2019
One or no Way Audio
One or no way audio occurs when either NAT inspection fails, or the media destination is unreachable. Certain SIP signals contain SDP (Session Description Protocol) information. This information dictates the media destination IP address, port, and supported codecs. There are 3 signals that...
02 Mar, 2019
Device Not Registering
When diagnosing a device that will not register, it is always best to be able to run a network packet capture on the LAN/WAN, or directly from the registering device such as the PBX or phone (if they support it). Yealink phones have a capture button built right into their GUI, and many PBXs and...
02 Mar, 2019
Call Center Console
The Call Center Console App in Boomea allows you to monitor, in real time, the operations of your call center. This feature must be enabled by your verified VoIP integrator or you will not see the call center console icon on the left-hand side of Boomea. Using the drop down, select the queues...
26 Jul, 2019
Company Directory
Company Directory The Company directory lists all the users and virtual extensions in your company. These are listed in alphabetical order by first name. Tap the phone icon on the right to quickly call someone within your organization. If you would like to see the presence of a user, click on the...
26 Jul, 2019
Boomea Public Channels
Boomea contains a chat mechanism which contains different channels. In this article we will discuss how to create Public channels, what they are, and how to use them. You must first have Boomea enabled. For instruction on how to enable Boomea please see the article titled "Enabling Boomea".  ...
13 Mar, 2019
Files Cloud installation
Magoo & Associates partners with the leading backup and recovery solution to bring Acronis Files Cloud to your business. Files Cloud allows you to securely synchronize and share items internal and external to your business. With revision history, recovery, and legal compliance options, Acronis...
10 Feb, 2019
Client Installation
Acronis backup & disaster recovery agents can be deployed in various operational environments for numerous physical, cloud, and virtual applications.These systems include; (Windows) (Sql) (Exchange) (Active Directory) (Office 365) (Linux) (Mac) (VMware) (VMware Windows) (Hyper-V) (Virtuozzo)...
05 Sep, 2019