Media File Use
Media is any type of sound file that may be recorded or played back to callers. Common use is for Menus, Voicemail, and Music on Hold. This article will focus on media file types, recording, and converting audio files for use within our voice services.
Recording and Converting Tools
There are many paid and free utilities to record and convert audio files for your phone system. Regardless of the tool used, you will need a computer, and audio microphone to record you audio. Depending on you settings, you may be able to direct record audio files from your device with a pin code. These tools will assist you in recording and converting audio files with advanced capabilities of background music and more.
The below list of frequently used free audio suites are not recommended or endorsed by Magoo & Associates, and should be verified by your organization.
Acceptable Audio File Types for Upload
Once you record, edit, and convert your audio file to your specific format, administrators may upload the files and later assign them to the appropriate menu.
Article ID: 136
Last updated: 19 Oct, 2019